Refund and Return Policy

We want you to be completely satisfied with your purchase. Please read our refund and return policy carefully.

1. Return Conditions

Items must be returned within 30 days of delivery, in their original condition with tags attached.

2. Return Procedure

To initiate a return, please contact our customer service. We will provide you with a return authorization number and instructions.

3. Refund Processing

Once your returned item is received, we will inspect it and process your refund within 5 to 7 business days.

4. Refund Methods

Refunds will be issued to the original payment method used for the purchase.

5. Exchanges

We offer exchanges for items of different sizes or colors, subject to availability.

6. Non-Returnable Items

Certain items such as personalized products, intimate apparel, and perishable goods cannot be returned.